Hi-Strung Designs Custom Order Policy - Hi-Strung Designs Jewelry by Mary Blaire Wolf | Luxury Gemstone and Precious Metal Jewelry Handcrafted by San Francisco Bay Area Jewelry Designer

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Hi-Strung Designs Custom Order Policy

Customer Service

Custom Length Necklace Orders

Find a necklace you love but would prefer a different length? Unless the item is a one-of-a-kind piece, or the last of a "Limited Edition" or close-out piece, I am often able to accommodate a custom order for a shorter or longer length than what is shown.

For longer lengths, additional charges for materials will apply, based on the length desired.

If you are interested in finding out if an item is available to be ordered in a custom length, please contact me using the messaging furncion at the bottom right of your screen and and I'm happy to provide you with a no-obligation price quote as well as a timeline for the custom-length order process based on the piece(s) you are interested in.

Custom-length orders require full payment upfront, and custom-length necklaces are not returnable or refundable since they are made to a customer's particular specifications.

Want more info? Contact me using the messaging function at the bottom right of your screen to provide your name and email address, along with the name of the necklace (as it appears on my site) that you are interested in purchasing with a shorter or longer length (along with what length  you are interested in).

I will contact you to let you know if I have the materials available to design that custom length for you and will provide you with
information and pricing specific to the custom length you are interested in.

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